Thank you for shopping with Kahn Market LLC. We strive to provide high-quality products and a positive shopping experience. If you’re not satisfied with your purchase, please review our return and refund policy below.

1. General Return Policy

We offer a 30-day return policy on eligible items. If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

• Eligibility: To be eligible for a return, your item must be unused, in the original packaging, and in the same condition as received. Proof of purchase is required.
• Non-Returnable Items: Some items are not eligible for return due to shipping restrictions. These include certain hazardous goods, perishable items, or items marked as non-returnable on the product page.

Please check the product details to see if your item is eligible for return before making a purchase.

2. Damaged or Defective Items

If your item arrives damaged or defective, we apologize for the inconvenience and will make it right.

• Reporting a Damaged Item: Please contact us within 7 days of receiving the damaged item. Send us an email at support@kahnmarket.com with your order number, a description of the damage, and clear photos as proof.
• Resolution: For items eligible for return that arrive damaged or defective, we will offer a full refund, replacement, or store credit based on your preference.

3. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Email us at support@kahnmarket.com with your order number and reason for return.
2. Return Authorization: If your item is eligible for return, we will provide instructions on how to send it back.
3. Shipping: You are responsible for paying shipping costs for returning your item unless it was received damaged or defective. Shipping costs are non-refundable.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved Refunds: For approved returns, refunds will be issued to your original payment method within 5-10 business days. Please note that it may take additional time for your bank to process and post the refund.
• Partial Refunds: In some cases, only partial refunds may be granted (e.g., items not in their original condition or with missing parts).

5. Exchanges

We replace items only if they are defective or damaged. If you need an exchange, please contact us at support@kahnmarket.com.

6. Contact Us

If you have any questions about our Return and Refund Policy, please reach out to us at:

Kahn Market LLC
Email: support@kahnmarket.com
Address: Lorton, Virginia, USA

Thank you for shopping with Kahn Market LLC. We value your satisfaction and are here to help you with any concerns.